Sassy Peonies

Handmade, one-of-a-kind cards, paper creations & gifts

Shipping & Delivery Terms

When do we ship?

Ready to ship items (monthly kits, pre-made cards, card packages, etc.) will be shipped the next business day.

Made-to-order items we aim to mail within 5-10 business days.  A business day is Monday – Friday (excluding holidays). So, please, keep in mind – from the time when initial order is placed, allow 1-2 weeks for delivery.

If you need special/rush delivery, state that in your initial email. We will do everything in our power to fulfill any and all wishes. Note: Any rush delivery will be a subject to “rush delivery charge*.”

What companies do we use to mail?

We use USPS for regular shipping.  If you need rush delivery I use FedEx – Note: Any rush delivery will be a subject to “rush delivery charge*.”

If you would like to have your order insured or would like to have it send with delivery confirmation, please state that in your initial order. We will only charge the exact amount billed by the Post Office/FedEx.

International Orders

We will only use USPS. So, Insurance is highly recommended, because we can’t be liable for any lost/undelivered mail. The International shipping could take longer than posted for customs reasons. We will contact you the day the item is sent.

Returns & Replacements

Unfortunately, we are not able to replace or accept any returns. If you are not happy with your item (you received), please, contact us through our “Contact us” Page. We will do everything in our power to make sure you are fully satisfied.

*For any questions about prices and shipping charges, visit our “Pricing.”

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